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Returns, Refunds & Exchanges Policy

Returns, Refunds & Exchanges Policy

How To Return An Item
We provide money back refund so long as:

Your item must be in its original unused condition and is returned within 30 days of your purchase.

1. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the invoice number to request a refund and we will assign you a returns number.

2. Mail your returned item to:

Haines Medical Australia
26 Heath Street
Lonsdale SA 5160

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Due to health requirements some items cannot be returned if they are opened.

Products that have been worn, used, or altered will not be accepted for return or exchange.

Exchanges
If your product is in new condition, you may exchange your product item for a different size where appropriate. You still will have to pay return shipping.

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